Skip to content

Copy/Paste of a folder fails in a File Share folder opened from Quick Access #9133

Description

@v-xianya

Storage Explorer Version

1.45.0-preview.1

Regression From

Not a regression

Architecture

x64

Storage Explorer Build Number

20260715.1

Platform

All

OS Version

Windows 11 arm64/Windows 11 x64/MacOS Tahoe 26.4.3/Linux Ubuntu 22.04

Bug Description

Copying and pasting a folder within a file share folder opened from Quick Access fails. The operation returns a 403 AuthenticationFailed error indicating that the SAS signature does not match.

Resource Types

Files

Authentication Method

None

Connection Type

None

Steps to Reproduce

  1. Launch Storage Explorer.
  2. Expand a storage account and select File Shares.
  3. Create a file share -> Create a folder named f1 in the file share.
  4. Under f1, create two subfolders named f2 and f3.
  5. Pin f1 to Quick Access -> Open f1 from Quick Access.
  6. Copy f3 and paste it into f2.
  7. Verify whether the copy operation completes successfully.

Actual Experience

The copy operation fails with a 403 AuthenticationFailed error.
Image

Error details:
{ "name": null, "message": "\"Cannot perform copy due to error: cannot list files due to reason GET https://0715adlsy.file.core.windows.net/fs-01\\n--------------------------------------------------------------------------------\\nRESPONSE 403: 403 Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\\nERROR CODE: AuthenticationFailed\\n--------------------------------------------------------------------------------\\n<?xml version=\\\"1.0\\\" encoding=\\\"utf-8\\\"?><Error><Code>AuthenticationFailed</Code><Message>Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature.\\nRequestId:2ce0df36-a01a-0003-533d-1411e2000000\\nTime:2026-07-15T09:37:47.8148998Z</Message><AuthenticationErrorDetail>Signature did not match. String to sign used was rl\\n2026-07-15T09:22:42Z\\n2026-12-30T09:37:42Z\\n/file/0715adlsy/$root\\n\\n\\n\\n2025-11-05\\n\\n\\n\\n\\n</AuthenticationErrorDetail></Error>\\n--------------------------------------------------------------------------------\\nERROR DETAILS: https://aka.ms/AzCopyError/AuthenticationFailed\"" }

Expected Experience

The folder should be copied successfully.

Additional Context

No response

Metadata

Metadata

Assignees

No one assigned

    Labels

    Type

    Projects

    No projects

    Milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions