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docs(aigw): update the AWS assumed-role trust ARN for SaaS - #1086

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vrv-panw merged 1 commit into
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docs/aigw-bedrock-assumed-role-arn
Sep 18, 2026
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vrv-panw merged 1 commit into
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docs/aigw-bedrock-assumed-role-arn

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What

The SaaS AI Gateway now assumes customer roles from arn:aws:iam::039293892788:role/AirsGwEnterpriseRole. The erstwhile Portkey ARN arn:aws:iam::299329113195:role/portkey-app no longer works, so any trust policy copied from these pages fails to let the gateway in.

Reported in Slack by a customer hitting exactly that; new ARN confirmed by Avanish Yadav.

Changed

Page Lines
aigw/product/model-catalog/connect-bedrock-with-amazon-assumed-role.mdx 47, 65
aigw/product/ai-gateway/virtual-keys/bedrock-amazon-assumed-role.mdx 50, 68
aigw/integrations/llms/claude-platform-aws/setup-assumed-role.mdx 114, 130, 148, 196

All three are live in docs.json nav.

Alongside the ARN swap, on the same pages:

  • Retitled the Portkey Account ARN code fences and the <Portkey Account ARN> placeholder to AI Gateway Account ARN.
  • Reworded the note from "only works for our hosted app" to "applies to the SaaS deployment of the AI Gateway, managed through Strata Cloud Manager".
  • Fixed a Porktey typo on the model-catalog page.

Deliberately not changed

  • aigw/product/enterprise-offering/kms.mdx — uses 299329113195:role/EnterpriseKMSPolicy, a different role for a different purpose.
  • aigw/self-hosting/hybrid-deployments/aws/{ecs,eks}.mdx — use 299329113195:root as the management-plane principal for a VPC endpoint service.
  • The non-aigw/ copies of these pages (product/, integrations/, virtual_key_old/), since the ask was scoped to the aigw docs.

If the whole SaaS control plane moved to account 039293892788, the first two are stale too and worth a follow-up.

🤖 Generated with Claude Code

The SaaS AI Gateway now assumes customer roles from
arn:aws:iam::039293892788:role/AirsGwEnterpriseRole. The erstwhile
Portkey ARN (arn:aws:iam::299329113195:role/portkey-app) no longer
works, so trust policies copied from these pages fail.

Update the Bedrock and Claude Platform on AWS assumed-role guides,
retitle the code fences and placeholder to "AI Gateway Account ARN",
reword the note to say the ARN applies to the SaaS deployment managed
through Strata Cloud Manager, and fix a "Porktey" typo.

The KMS role and the hybrid-deployment VPC endpoint principal still
reference account 299329113195 and are left alone -- they are separate
roles that were not part of this change.

Co-Authored-By: Claude Opus 5 <noreply@anthropic.com>
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@vrv-panw
vrv-panw merged commit cd86c2b into main Sep 18, 2026
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vrv-panw deleted the docs/aigw-bedrock-assumed-role-arn branch September 18, 2026 10:41
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2 participants