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5 changes: 3 additions & 2 deletions docs/vendor/enterprise-portal-v2-portal-features.mdx
Original file line number Diff line number Diff line change
Expand Up @@ -38,15 +38,15 @@ The panel displays the disclaimer "Responses are generated using AI and may cont

### Data sent to the AI provider {#ask-ai-data}

Replicated processes Ask AI requests with a third-party AI provider. When a customer sends a question, the following is transmitted to that provider:
Replicated processes Ask AI requests with [Groq](https://groq.com), using the `openai/gpt-oss-120b` model. When a customer sends a question, the following is transmitted to Groq:

- The question text
- Up to the last 10 messages of the current conversation, which the panel sends so that follow-up questions have context
- The portal content that the asking customer is entitled to see, for the version they are viewing

Customer identifiers, license fields, and entitlement values are not sent as data to be reasoned about. Entitlements are applied before the request, to select which content is included.

Because enabling Ask AI sends your portal content and your customers' questions to a third-party provider, review the setting against your own agreements with your customers before you turn it on.
Because enabling Ask AI sends your portal content and your customers' questions to a third-party provider, review the setting against your own agreements with your customers before you turn it on. For the list of third-party providers that Replicated uses, see [Infrastructure and Subprocessors](/vendor/policies-infrastructure-and-subprocessors).

### Disabling Ask AI

Expand All @@ -62,3 +62,4 @@ For what each setting does and how to grant a customer access to Security Center

- [Customize Portal Content](/vendor/enterprise-portal-v2-content)
- [Enable Customer Access to Security Information](/vendor/security-center-enable-customer-access)
- [Infrastructure and Subprocessors](/vendor/policies-infrastructure-and-subprocessors)